Privacy Policy

Last Updated: May 20, 2026

Welcome to Gulran Gkhadi Hall (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, book our services, or contact us regarding wedding hall and hotel services.

1. Information We Collect

Personal Information

• Full name
• Phone number
• Email address
• Mailing address
• CNIC/Identification details (if required for booking)
• Payment and billing information

Booking Information

• Event dates
• Guest details
• Wedding preferences
• Room reservations
• Special service requests

Technical Information

When you use our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Cookies and usage data

2. How We Use Your Information

• Process wedding hall and hotel bookings
• Respond to inquiries and customer support requests
• Manage payments and invoices
• Improve our services and website experience
• Send booking confirmations and updates
• Comply with legal obligations

3. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share your information with:

• Payment processing providers
• Event management partners
• Government or legal authorities when required by law
• Service providers assisting in hotel operations

All third parties are required to keep your information secure and confidential.

4. Cookies and Tracking Technologies

Our website may use cookies to:

• Improve website functionality
• Remember user preferences
• Analyze website traffic

You can disable cookies through your browser settings; however, some features of the website may not function properly.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Despite our efforts, no online platform can guarantee complete security.

6. Retention of Information

We retain personal information only as long as necessary to:

• Provide services
• Maintain business records
• Fulfill legal and regulatory obligations

7. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal data
• Request corrections
• Request deletion of your information
• Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

9. Children's Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

11. Contact Us